Frequently Asked Questions

Home Cleaning Services

Organizing

 
  • We typically start with a walk-through consultation, so we can see the whole scope of the project and give you a rough outline of where we would start and what you might do before we begin. Additionally, we give you a written project summary within a couple of days of our visit. Organizing is a process and our first step is almost always to get rid of whatever is outdated or extraneous. Then we can see what really needs to be kept organized and get it in order in spots close to where it is going to be used most often. The goal is to make it easy to find and also easy to put away for next time.

  • We like to work with our clients during the organizing process so we learn what their priorities are and put things in places they logically would look for them. Also once we are done, we give you a tour and option to re-arrange anything for your needs. Our goal is to involve clients in the thought process so they learn HOW to stay organized. If for some reason you can’t find something after we are done, we are more than happy to talk with you over the phone to help you locate it.

  • We can work at the pace that’s most comfortable for you. If you would like things over and done quickly we can work over a period of a couple of full days or if you can only handle 4 hours a day every week or so, that’s completely fine too. If you want to spread it out over the course of a month, or longer, that works for us as well. We work quickly and get a lot done during our scheduled time, however, we understand that it is tough work and can be mentally exhausting. We are also happy to do occasional check-ins for chronic areas or when life changes.

  • You sure can. We encourage it actually. There are certain things clients always need to be more involved in like paperwork, so we often leave them with ‘homework’ to do before our next visit. Don’t worry, it’s usually really easy. It’s also better for you to know where to put things and what is happening so you can see how to stay organized after we’re done. You can also save some expenses that way.

  • No we do not. We always sort through what needs to be organized first. After we’ve sorted through things, we typically can recommend what types of storage or organizing systems are needed. The client is required to purchase those on their own. We are certainly able to help with pick up, delivery, and setup of any supplies or systems which can be included in your project scope.

  • This really depends on a few things. First, it depends on your time & budget restrictions. If you are only hiring us for part of a job, then we will focus on that which is most important to you. However, there may still be items left to sort, file, or put away. We call these “homework” items that you will have to finish yourself. If however, you hire us for the entire scope of the project, then we will be sure that things are completed to your satisfaction before we finish working. Depending on the size of a project, this may take more than 1 day, in which case we will be sure to pick up or tidy up our working space during the time in-between our visits. Since organizing is really a constant process, once we finish working, it is then up to the client to maintain any systems that were put into place and keep things organized on their own. But don’t worry. If you get to the point where you need our help again we are more than happy to come and whip things back into shape.

  • No way. We want to make sure that anything important is kept safe and doesn’t end up in the trash or recycling. We will always have you review items BEFORE they are discarded. This may mean that you have multiple piles to sort through once we are finished. We try to keep this to a minimum, however, depending on the project, this may mean you have a lot of “homework.” Once you’ve decided what can be tossed, recycled, or needs to be shredded, we take the appropriate next steps. Any costs associated with trash, recycling, or shredding will be billed to the client.

  • No. We work room by room first – sorting, filing & getting things organized before we move on to another area of the house. There may be small piles of things that need to be taken to other areas of your home during the time we are working. Once we are finished with one room, we will move on to the next, and continue until the end of the project. We typically tend to focus on areas we know are less busy – like offices and storage areas to start, so that day-to-day activities aren’t completely interrupted.

 
 
 
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